This textbook draws together in an accessible form the principles of management as they need to be understood by information professionals today." "Written by a team that comprises a practising information services manager and a management academic, the text introduces and applies the latest management concepts to information services practice." "Well illustrated with relevant examples, checklists and models, chapters conclude with a list of further reading and with review topics, which can be used as the basis for revision for study purposes or as a prompt to encourage reflection on the content of the book for the professional reader. The core of the book focuses on the key areas that constitute the management role.