Gaya APA

Sadikin, I., Kreatif, T, W, V. (2010). Bunga rampai kriteria Malcolm Baldrige National Quality Award (MBNQA) (Ed. 4). Surabaya: Lembayung center Indonesia.

Gaya MLA

Sadikin, Iskandar., Kreatif, Tim, Wijaya, Visi. "Bunga rampai kriteria Malcolm Baldrige National Quality Award (MBNQA)". Ed. 4 Surabaya: Lembayung center Indonesia, 2010. Text.